Privacy Policy

Taylor Made Tech, trading as TMT, is the data controller responsible for your personal data. We are a sole trader business based in the United Kingdom.

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us using the details above.

We collect and process the following categories of personal data:

2.1 Information You Provide to Us

• Account Information: Name, email address, phone number, company name, and password when you create an account
• Business Information: Details about your business that you provide for website generation, including business name, industry, services, and location
• Payment Information: Billing address and payment card details (processed securely by Stripe - we do not store your full card details)
• Content: Text, images, and other materials you upload or provide for your website
• Communications: Records of correspondence when you contact us for support

2.2 Information We Collect Automatically

• Usage Data: Information about how you use our Platform, including pages visited, features used, and actions taken
• Device Information: IP address, browser type, operating system, and device identifiers
• Cookies and Similar Technologies: Information collected through cookies and similar tracking technologies (see Section 9)

We use your personal data for the following purposes:

3.1 To Provide Our Services

• Creating and managing your TMT account
• Generating and publishing websites based on your input
• Processing subscription payments and managing your billing
• Providing customer support and responding to enquiries
• Sending service-related communications (e.g., trial reminders, payment confirmations)

3.2 To Improve Our Services

• Analysing usage patterns to improve the Platform
• Developing new features and functionality
• Troubleshooting technical issues

3.3 For Marketing (With Your Consent)

• Sending promotional emails about new features or offers (only with your consent)
• You can opt out of marketing communications at any time

3.4 For Legal and Security Purposes

• Complying with legal obligations
• Protecting against fraud and abuse
• Enforcing our Terms of Service

Under the UK GDPR, we must have a lawful basis to process your personal data. We rely on the following bases:

We may share your information with:

• Payment Processors: Stripe processes your payment information securely on our behalf
• Hosting Providers: Our infrastructure providers who host our Platform and your generated websites
• AI Service Providers: Third-party AI services that help generate website content (data is processed securely and not retained)
• Analytics Providers: Services that help us understand how our Platform is used
• Legal and Regulatory Bodies: When required by law or to protect our legal rights

All third parties are required to process your data securely and in accordance with our instructions and applicable data protection laws.

Some of our service providers may be located outside the UK. Where we transfer personal data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the Information Commissioner's Office (ICO), or transfers to countries with an adequacy decision.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

Under the UK GDPR, you have the following rights regarding your personal data:

To exercise any of these rights, please contact us at privacy@corehive.net. We will respond to your request within one month.

We use cookies and similar technologies to enhance your experience on our Platform. Cookies are small text files stored on your device.

9.1 Types of Cookies We Use

9.2 Managing Cookies

When you first visit our Platform, you will be presented with a cookie consent banner allowing you to accept or reject non-essential cookies. You can change your preferences at any time in your browser settings or through our cookie preferences centre.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure servers with access controls
• Regular security assessments
• Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately and we will take steps to delete it.

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the Platform. We encourage you to review this policy periodically. Your continued use of the Service after changes become effective constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how we handle your data, please contact us: